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Terms and Conditions

Introduction

The website http://www.shopnova.in/ is owned and operated by Shopnova.in

Welcome to Shopnova.in. We in Shopnova.in provide our services to all our users of this website subject to the following Terms and Conditions given herein below. Your use of this website by mere browsing, shopping or for availing any other services through our website are governed by the following terms and conditions as applicable to our website and are also governed by other applicable policies which are stated herein by way of references. As such we suggest you to please read them carefully before you use our website for any purpose. By mere use of the website you shall be contracting with Shopnova.in and you shall be subject to these Terms and Conditions, Policies applicable to our services. We reserve our right to make changes, additions, deletions in these terms and conditions / policies at any time depending upon needs and requirements of the business, without any prior notice to our users of this website. In your own interest we suggest you to always review these terms and conditions, policies prior to your using our website for any services.

Privacy Policy

We in Shopnova.in value, respect and understand the importance of your privacy. This privacy policy forms part of our Terms and Conditions for accessing our Website. By accessing our Website you expressly agree to our collection and using of your personal data as stipulated in our Privacy policy.

This privacy policy sets out how Shopnova.in uses and protects any information that you give Shopnova.in when you use this website. Shopnova.in is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Shopnova.in may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Electronic Communication

When you visit our website or send emails you are communicating with us electronically as well as you are consenting to receive such periodical electronic communications. Our communications may include emails, our posting of notices, agreements, and other forms of communications. All these electronic communications satisfy any legal requirement that such communications be in writing.

Prices

We Shopnova.in reserve the right to change the prices / availability of the products at any time without prior notice. Non-availability of the products may lead to cancellation of an order at any time. Prices may be listed at an incorrect prices due to technical or clerical error or otherwise, and in such cases we reserve our right to cancel your order irrespective of the stages of that order in the process. We shall refund the payment received if any in such cases. Other than this all prices mentioned at the time of placing your order will apply.

Payment

In all cases and in all payment methods payments are to be received / realised by us before shipping the product with the exception of payment under Cash on Delivery (COD) method.

Payment through Cards / Online

Shopnova.in will not be liable and held responsible for any fraudulent use of the Debit card / Credit card / Internet banking transactions. The responsibility of proving otherwise exclusively lies with the user. We do not store your Credit / Debit Card details on our servers.

Shipping & Handling

Products will be shipped through our reliable courier partners. Shipping time mentioned anywhere here are only estimates and are not guranteed. As such we are not liable for any possible delays in delivery schedule.

Returns Policy

We will entertain and honour all requests for return in the following cases where the return is for products that are damaged during transit, defective, wrong delivery of product, incomplete or tampered packing. Return for request in all cases are to be made by you within 48 hours of your receiving the product. Returns are not possible in all other cases where the return request is received after this stipulated time frame of 48 hours. Replacement is subject to the availability of that product with the suppliers at that time. In case of non-availability of the product refund in full will be made. The product is to be returned by the customer in it's original – unused condition. The product is to be returned with all it's original packaging, price tags, labels, box, and other accessories items if any. Invoice is also to be returned after retaining a copy for their record.

Returns are simple and easy

For all eligible returns please request your return throgh email at [email protected] or call us at +91 9962586000 within 48 hours of your receiving the product. We will ensure the replacement of the product to you subject to it's availability at that time. In case of non-availability of the product we will ensure the full refund to you. Process is as follows: a) Please check the return eligibility of the product as per our Return policy. b) For all eligible return raise your return request through email at [email protected] or call us at +91 9962586000 within 48 hours of your receiving the product. c) Repack the items with all its original packing, price tags, lables, box, invoice and ensure its re-shipping to us through popular and reliable courier service as stated above. d) Retain the original courier receipt for claiming re-shipping charges. e) On receipt of the product in it's original condition we will initiate the process of replacement or refund as stated above f) Replacement is made subject to the availability of the product from the respective supplier or g) Refund is made to you in full including the re-shipping charges. For all returns please ensure a safe and secured packing of the product and its shipping through reliable courier services to guard against any possible damages during transit.

Return Restrictions

We will not be in a position to entertain any request for returns if such return request is made to us after stipulated time frame of 48 hours of your receiving the product. In such cases returns are not possible. For products falling under categories (Gadgets, Mobile Phones, Computers, Laptops, Tablets, Cameras, etc.) the products cannot be returned for reasons other than either defective or damaged on arrival. However if any other manufacturing defect or damage is noticed after the stipulated time frame of 48 hours, we need a DOA ( Dead on Arrival ) Certificate from the authorized service centre. Such certificates are to be obtained from the respective Brand's authorized service centre only. We could process the replacement/refund process only in cases where the return is accompanied with the DOA certificate as mentioned above. Return is not possible for defectiveness that are covered under warranty clauses of the manufacturers. Return is not possible in cases where the product is damaged due to its use or consumption or wrong installation and not in the same condition as received. Products returned with tampered or missing serial numbers or identification. Products returned without original packing, labels, box, tags, Invoice and other relevant accessories of that product. Any damage or defect which is not covered under the warranty clauses of the manufacturer.

Refund Payment

The refund will be made to you in the same mode of payment the order was placed.

Changes & Cancellation

Once your order is completed in our website the sales is considered to be final and any request for its changes or cancellation are not allowed. We reserve our right and in our sole discretion to entertain any such request for cancellation or changes as a very special case provided such request for cancellation is possible at our end and the cancellation request is made well before the shipment of the product. In all such cases the restocking fee of 10% on order value will be charged.

Cancellation of order by Shopnova.in

We, Shopnova.in reserve the right to refuse or cancel any order placed for a product in our website, and in our sole discretion for any reasons including listing of incorrect price, the non-availability of the product at that time or for any other reasons without any liability on our part. This is regardless of our confirming your order and we having received the payment for the sale. In such cases refund will be made in full.

License to Use of our Website

Your accessing, browsing or shopping in our website is subject to the following terms and conditions of use and you are given a limited license to access and make personal use of the website. You agree and undertake that you will not i) download (other than page caching ) or modify it, or any part of it except in cases where you have our written consent to do so. ii) use our website or its contents for any commercial use or resale. Iii) use any product informations, descriptions, prices available in our website. iv) download / copy of any information for any commercial use or use any data extraction tools like data mining, robot etc for such purposes. v) copy, reproduce, duplicate, publish any content or a portion of it or any other applications available in our website for any commercial use unless you have our written consent. vi) use any of our proprietary informations like images, layout, text, or any such informations without our express consent. Vii) use the website or any content for any purpose that is prohibited by these Terms of Use or indulge in any unfair practices with regard to your using of our website so as to attract initiation of legal proceedings against you. Any such unauthorized use of our website will result in cancellation of the limited access given to you as above either temporarily or permanently and we reserve our rights in this regard to do so.

Your Account

By using our website you agree that you will be responsible for protecting the confidentiality of your account details, password etc. Also you agree to accept responsibility for all your transactions under your account or password. Shopnova.in reserves the right to cancel any order or service to the user, terminate accounts, block access and refuse to provide access to the website in their sole discretion.

Reviews, Comments and other Communications

You are welcome to post your reviews, comments, ideas, suggestions, questions and contents in our website subject to the terms and conditions stipulated herein below: You agree and undertake that your such reviews, comments, contents, and other communications are made in good intent and not illegal, obscene, threatening, defamatory, hateful in nature. All your communications through our website shall not contain any objectionable content, commercial objectives, mass mailings or any form of spam. You shall not use any false e-mail address or indulge in any form of impersonisation while writing these communications. Your posting a material / content in our website shall give us all rights in the form of a nonexclusive, royalty-free, perpetual, irrevocable right to use, modify, reproduce such contents / material and the name you use in such communications when ncessary and anywhere in the media. We reserve our right to edit all your communications through our website though we do not review it regularly as part of our normal process. It is not obligatory on our part to review all your communications by default and the onus is on the owner of such contents to adhere to the terms of use stipulated as above while writing such reviews, comments, contents and all other forms of communications through our website.

Product Description

While we are taking all possible efforts in our giving you the product descriptions in our website to be as accurate as possible, we do not warrant that the Product description or other content in our website is complete, error-free, reliable, or current. In all cases you need to refer to the manufacturer's website only for authentic and authoritative information on any product information.

User's Legal Eligibility

User's eligibility is subject to the legal provisions of Indian Contract Act, 1872. Persons using our website Shopnova.in are to be eligible and competent to contract as per the provisions of the Indian Contract Act, 1872. Minors under the age of 18 years, and other inelgibie persons under the said law are not eligible to register with and use our website. Minors if they want to do transaction on our website, such transaction may be made by their legal guarding or parents on the website. We reserve our right to terminate the registration and refuse to provide the access to our webiste if it is found that the user is under the age of 18 years.

Materials/Contents submitted by Users

Our website may contain some contents / material submitted by the users of the website. We do not accept any responsibility for the correctness, its legal compliance, nature of the content etc. of such submissions and all onus is on the respective user who submitted that content or material.

Logo & other contents in Website

The logo / contents / images on the home page, other pages, and other unique scripts, designs, buttons etc are the property of Shopnova.in and cannot be used / reporduced without our express written consent in this regard.

Brand Logos of Manufacturers and Products

Brand logos of manufacturers and products displayed in our website are owned by the respective manufacturers/brands and are copyright of the respective manufacturers/brands.

Indemnity

You shall indemnice and hold harmless Shopnova.in, its proprietor, employees from any claim or demand, or actions including legal cost if any made by any third party or penality imposed due to or arising out of your violations and breach of the user agreement or terms and condtions, privacy policy, and other policies of this website as well as the rules or regulations or the rights of any third party.

Governing Law and Jurisdiction

All terms and conditions, privacy policy and other polcies of our website Shopnova.in are to be interpreted and construed in accordance with the laws of India. The place of jurisdicstion shall be Chennai, Tamilnadu. Shopnova.in reserves the right to make changes to these terms and condtions and other relevant policies of this website at any time without any prior information to the users of our services of the website. Users are advised to review our website regulary for any changes / updates to these terms and conditions and other policies in their own interest before using our services in the website.

Disclaimer of Warrnties & Liability

The services of this website is available to the users as a matter of convenience and all our services are provided to you on “as is” and “as available” basis. By using our website you agree and undertake that your use of this website is at your sole risk. Shopnova.in does not make any representations or warranties of any kind, expressed or implied i) as to the information on this website as accurate, complete, true or non-misleading, ii) as to the operations or availability timings etc. Iii) we do not warrant that this site, servers or electronic communications from this site are free from viruses or other harmful components. Shopnova.in will not be liable for any damages of any kind arising from the use of this website including but not limited to direct, indirect, incidental, consequential damages even if the user has been informed of such possible damages in advance.

Shopnova.in takes all care in maintaining the confidentiality of information but makes no representation or warranty on maintaining such confidentaility. You agree and undertake that all product warranties and after sales services implied or expressed are to be carried out directly between the buyer and manufacturers as per their warranty practices and Shopnova.in will not involve in that process in any manner. In no event shall Shopnova.in, its proprietor, officials, representatives and employees be liable for any damages or claims relating to products sold through its website.

You agree and undertake that as an user you shall be responsible for your conduct with this website and we reserve our rights to terminate your rights to use our services immediately notwithstanding available penal provisions under all applicable laws in this regard.

Contact Us

Please contact us for any queries on the terms, conditions and usage or other informations.

Mr. Chinniah C

Shopnova.in

New No. 4, Old No. 32/1, Postal Colony 2nd Street,

West Mambalam, Chennai - 600033,

Tamil Nadu, India

Tel: +91 9962486000
       +91 9962586000

Email: [email protected] 

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